Safety is our number one priority

As social restrictions begin to lift, we want to assure our customers that your safety and that of our colleagues continue to be our number one priority whether shopping in England, Scotland or Wales. Here’s what the current guidance will be for shopping in our Stores across the UK.

Guidance for England

From 19 July, social distancing limits was removed across the country and the wearing of a face covering in public or crowded places is a personal choice. To ensure the safety of you and our colleagues, we ask that you continue to wear a face covering if you can. Our hand sanitiser and cleaning stations remain in Stores to use. Thank you for your co-operation and shopping responsibly.

Guidance for Scotland & Wales

From 7 August in Wales and 9 August in Scotland, social distancing will no longer be required. However the wearing of a face covering in public or crowded places will remain. To ensure the safety of you and our colleagues, you are required to wear a face covering when shopping in Store. Our hand sanitiser and cleaning stations remain in Stores to use. Thank you for your co-operation and shopping responsibly.

Best times to shop

Sometimes, the best times to shop are the quietest times. As you can see from our chart below, our busiest times are between 11am-3pm. To find your local store opening times please visit our Store Finder page.

Thank you to our colleagues and suppliers

We’d like to say a huge thank you to everyone for coming together during the pandemic. Your patience and co-operation during unprecedented times has helped find solutions every step of the way and provide a vital service to our customers.

Our Click & Collect orders are prepared safely

We are committed to the safety of all our customers and colleagues. That’s why all of our Click & Collect orders will be bagged to reduce handling and increase speed. When you let us know you have arrived at the collection point, a member of our team will come out with your order and complete your transaction at a safe distance.