Note: Products over 50kg in weight or supplied in more than 1 box cannot be returned to stores. These items will need to be returned via a home collection.
Royal Mail – Parcels Under 20kg
Parcels under 61 x 46 x 46cm and weight under 20kg
Scan the QR code on the inside of your returns form using your mobile device, or alternatively click here for a FREE returns step by step guide. From here you can simply create your returns label, print it and attached it to your parcel.
No printer? No problem. You can to take your parcel to your nearest local Post Office branch which has label printing services available.Close
CollectPlus – Parcels Under 15kg
Parcels under 90 x 50 x 50cm and weight under 15kg
Take your item(s), along with a completed returns form, to a CollectPlus collection point, attach the correct label to the packaging and send us the parcel. Click here to find your nearest CollectPlus collection point. For more information on CollectPlus returns or to create a new CollectPlus label, click here.Close
Alternatively, if the above returns methods are not suitable and your item was delivered by Hermes, click here to visit the Hermes returns portal where you can follow instructions to generate and print a returns label for home collection or to return your order to your nearest ParcelShop.
Why not download the new Hermes mobile app here where you can make returning your parcel easier?Close
Misplaced your returns note?
If you have misplaced your returns note and your parcel is under 90 x 50 x 50cm and weighs under 15kg, click here to create a new free CollectPlus label. Alternatively, click here to contact Aldi customer service who will be more than happy to assist in re-issuing your delivery note.