Deliveroo Partnership Frequently Asked Questions
What is involved in the Partnership between Aldi and Deliveroo?
This is a new service that will allow customers to order from a range of essentials delivered to their door, on-demand, by a Deliveroo rider in as little as under 30 minutes.Close
What can I order?
You can order a range of 400 essential items for on-demand delivery.Close
- How do I order through Deliveroo?
Can Deliveroo deliver to me?
The service is only available in limited stores. To check whether they can deliver to you, log into Deliveroo and search for Aldi. If you are within a catchment area, it will appear.Close
Why isn’t Deliveroo available in my area?
The initial service will be limited to only a few stores, whilst we work hard to expand our coverage and provide this service to as many customers as possible.Close
Will the prices on the Deliveroo platform be the same as in store?
The prices of our products on the Deliveroo app may be different from what you pay in store. However, they still offer amazing Aldi value and quality.Close
Are there any additional charges involved?
Delivery via Deliveroo will be £4.99 including a £0.49 platform fee.Close
What happens if there is an issue with my order?
As the service is offered through Deliveroo, please contact them directly through the “help” section of their app or website.Close
How much do I need to spend with Deliveroo?
There is a minimum spend of £20. Additional service and delivery fees will apply.Close
Do you plan to roll out rapid home delivery to all stores, including Aldi Local stores?
This is a new service and we will be monitoring the trial very closely before making any further decisions.Close
- Where can I find food allergen information for products Deliveroo are offering?