Groceries Supply Code of Practice

General Information

The Groceries Supply Code of Practice (the Code) came into force on 4 February 2010. It applies to all Grocery Retailers with grocery sales over £1 billion and requires them to submit an annual report on compliance with the requirements of the Code to the Competition and Markets Authority and Mark White, the Groceries Code Adjudicator (GCA).

Our last annual report was submitted in April 2022 covering the period 1 January 2021 to 31 December 2021.

Code-related Developments During 2021

The GCA Annual Survey 2021 ranked Aldi third in overall compliance with the Code, with a year-on-year improvement in our assessment score. Over 97% of Aldi Suppliers surveyed said Aldi complied with the Code ‘Consistently or Mostly Well’. Aldi also continued to be assessed by suppliers as the fairest retailer to deal with. We appreciate and value the feedback of all our Suppliers who took part. We give careful consideration to what you told us, whether this was positive feedback or identifying areas for us to focus further improvement.

2021 continued the trend of providing an exceptionally challenging retail trading environment. Whether dealing with issues associated with the pandemic or the global supply chain, our strong partnership with our suppliers has enabled us to continue to provide quality and value to our customers.

We aim to deliver our Code commitments consistently and effectively, improving what we do and how we do it. During 2021, we have:

  • Enhanced our GSCOP training to provide further contextual information to support the embedding and application of learning
  • Trained 597 colleagues using these materials
  • Used our GSCOP Supplier newsletter to highlight developments with the Code, the work of the GCA and the importance of Suppliers’ understanding the protections the Code provides them
  • Improved our processes for Artwork & Design directly informed by feedback from previous Supplier Surveys
  • Continued regular meetings, dialogue and collaborative working with the GCA

Supplier Disputes

Aldi fully supports the requirements of the Code, and these are aligned with the Aldi core values of Consistency, Simplicity and Responsibility. We pride ourselves on building long-term and mutually beneficial relationships with our Suppliers, and compliance with the Code firmly underpins this.

However, disputes can occur in any commercial relationship from time to time. Where these occur, we would encourage Suppliers to discuss any issues directly with their Buying Team in the first instance, so we have an opportunity to resolve them as quickly as possible. Where an issue can’t be resolved, Suppliers have the right to contact the Aldi Code Compliance Officer on any Code-related issue, raising a formal dispute under the Code if they so choose. Having carefully considered the circumstances, we will always seek to agree fair and reasonable resolutions to issues that our Suppliers have raised with us. 

Four new disputes were raised with buying teams during 2021. All of these have been handled via ALDI’s informal dispute process. Three were resolved to the satisfaction of the Suppliers during the year. The remaining dispute was still under review at the year-end, only having been received in December.

 

ALDI Code Compliance Officer Details

Most Code matters can be effectively dealt with by contacting the relevant buying team. However, if you are an Aldi Supplier and have a Code-related issue or query, please feel free to contact Lizzie Collins, Aldi’s Code Compliance Officer using the details below. Any discussions with her will be held in the strictest of confidence, and no details will be disclosed to your buying relationships without your express permission.

Email Address: - CCO@aldi.co.uk

Telephone Number: - +44 (0)1827 710 859

Groceries Code Adjudicator Details

The GCA has created a Code Confident pack that contains useful information on the Code, including a copy of the Code itself, answers to questions the GCA frequently receives, as well as a directory of providers who offer Code training. The pack also provides details of how you can contact Mark and his team and can be found by clicking here or via the QR code below:

Suppliers can also now use a confidential platform to report to the GCA any behaviour by a designated retailer they believe to be in breach of the Code. Reports using the platform can be made completely anonymously. Simply visit: www.tellthegca.co.uk.