Product Name: PORTABLE HAMMOCK WITH STAND
Product code: 816216
Batch affected: ALL
We are recalling this product due to a design defect that may cause the seam to split.
Customers are asked to return this product to their nearest store, where a full refund will be given.
We apologise that this product did not meet our normal high standards and thank you for your co-operation.
Click here for more information and here for Q&As.
Multiple Garden Furniture Products
As a precautionary measure, we are sending replacement cushion covers to all customers who have purchased the following garden furniture products between 13th February 2022 and 20th April 2022 only:
Our supplier has advised that the cushion covers’ fire-retardant effectiveness may deteriorate over time. All affected customers should dispose of the current cushion covers and await their free replacement covers. The cushion and all other parts of the products are safe to use without the cushion covers.
Customers who have purchased these products in store are asked to contact our Customer Service team on 0800 042 0800 (UK) and 1800 991 828 (Ireland) to arrange delivery of replacement cushion covers.
Customers who have purchased online in the UK will be contacted via email and automatically sent replacement cushion covers.
We apologise for any inconvenience and thank you for your co-operation.