Groceries Supply Code of Practice

General Information

The Groceries Supply Code of Practice (the Code) came into force on 4 February 2010. It applies to all Grocery Retailers with grocery sales over £1 billion and requires them to submit an annual report on compliance with the requirements of the Code to the Competition and Markets Authority and Mark White, the Groceries Code Adjudicator (GCA).

Our last annual report was submitted in April 2023 covering the period 1 January 2022 to 31 December 2022.

Code-related Developments During 2022

We were very proud to return to being ranked first for overall compliance with the Code in the 2022 GCA Annual Survey. This is the eighth time Aldi has achieved this accolade over the nine years the survey has been undertaken. We also remained top in the suppliers’ “assessment of whether retailers conduct trading relationships with suppliers fairly, in good faith and without duress”. 

2022 saw a continuing trend of an exceptionally challenging retail trading environment for all market participants. The impacts of events in Ukraine further exacerbating underlying issues of inflation and rising energy costs together with challenges in the global supply chain. In such difficult times, our strong partnership with our suppliers, underpinned by the commitments embedded in the Code, has enabled us to continue to work effectively to provide quality and value to our customers. 

We aim to deliver our Code commitments consistently and effectively, improving what we do and how we do it. During 2022, we have:

  • Refreshed our GSCOP training
  • Trained 933 colleagues using these materials
  • Used our GSCOP supplier newsletter to highlight developments with the Code, the work of the GCA and the importance of suppliers’ understanding the protections the Code provides them
  • Continued regular meetings, dialogue and collaborative working with the GCA 
Supplier Disputes
 

Aldi fully supports the requirements of the Code which are aligned with Aldi’s core values of Simplicity, Consistency and Responsibility. We pride ourselves on building long-term and mutually beneficial relationships with our suppliers, and compliance with the Code firmly underpins this.

However, disputes can occur in any commercial relationship from time to time. Where these occur, we would encourage Suppliers to discuss any issues directly with their Buying Team in the first instance, so we have an opportunity to resolve them as quickly as possible. Where an issue can’t be resolved, Suppliers have the right to contact the Aldi Code Compliance Officer on any Code-related issue, raising a formal dispute under the Code if they so choose. Having carefully considered the circumstances, we will always seek to agree fair and reasonable resolutions to issues that our Suppliers have raised with us. 

Five new disputes were raised in which a supplier alleged a potential breach of the Code during 2022. All of these were managed within Aldi’s informal dispute process. Four of these were resolved with the supplier during the reporting period. The fifth remained under investigation, having been raised towards the end of 2022. One further issue raised during the previous reporting period in December 2021 was resolved to the supplier’s satisfaction in January 2022.

 

ALDI Code Compliance Officer Details

Most Code matters can be effectively dealt with by contacting the relevant buying team. However, if you are an Aldi Supplier and have a Code-related issue or query, please feel free to contact Alex Wood, Aldi’s Code Compliance Officer using the details below. Any discussions with her will be held in the strictest of confidence, and no details will be disclosed to any other Aldi employee unless your explicit consent has been obtained first.

Email Address: - CCO@aldi.co.uk

Telephone Number: - +44 (0)1827 710 859

Groceries Code Adjudicator Details

The GCA has created a Code Confident pack that contains useful information on the Code, including a copy of the Code itself, answers to questions the GCA frequently receives, as well as a directory of providers who offer Code training. The pack also provides details of how you can contact Mark and his team and can be found by clicking here or via the QR code below:

Suppliers can also now use a confidential platform to report to the GCA any behaviour by a designated retailer they believe to be in breach of the Code. Reports using the platform can be made completely anonymously. Simply visit: www.tellthegca.co.uk.